Knowledge Base

My Profile (Personnel Data)

This page shows your own personnel data — identity, contact details, employment details, and bank account. Some fields you can change yourself right away; for others (e.g. name or date of birth) you have to submit a change request that your manager reviews.

Rebuilt excerpt of the view: /hr/self-service/profile

What can I do here?

  • View your master data in four sections: Identity, Contact Details, Employment, Bank Account
  • Directly edit certain fields yourself (e.g. preferred name, personal email, phone, address, bank details)
  • Request a change for protected fields (first name, last name, date of birth, nationality) that your manager must approve
  • Track the status of your own change requests in the "My requests" section

Step by step

  1. Change directly editable fields

    1. Click "Edit" in the top right.
    2. Update the fields you want in the Identity, Contact Details, and Bank Account sections.
    3. Click "Save" — the change takes effect immediately.

  2. Request a change to a protected field

    1. Click "Request Change" next to a field marked with a lock icon (e.g. "Last Name" or "Date of Birth").
    2. Enter the new value and, optionally, a short reason.
    3. Click "Submit request". The request then appears as "Pending" in the "My requests" section and is sent to your manager for review.
    4. While the request is pending, your profile keeps showing the old value. Only after approval is the new value applied.

  3. Track the status of a request

    1. Scroll down to the "My requests" section.
    2. The status shows "Pending", "Approved", or "Rejected". If rejected, the rejection reason is also shown.

Fields explained

Field Meaning Notes/Impact
First Name / Last Name Your legal name Protected — can only be corrected via a change request
Preferred Name How you'd like to be addressed day to day Directly editable
Pronouns Your preferred pronouns Directly editable
Date of Birth Your date of birth Protected — can only be corrected via a change request
Nationality Your nationality Protected — can only be corrected via a change request
Personal Email Your private (non-work) email address Directly editable
Phone Your phone number Directly editable
Emergency Contact (Name/Phone) Person to contact in an emergency Directly editable
Street, Postal Code, City, State/Province, Country Your home address Directly editable
Hire Date / End Date Start and end of your employment Managed by HR — no self-editing, no change request possible
Position / Department / Manager Your role in the company Managed by HR
Compensation (monthly) Your currently valid monthly compensation Managed by HR, especially confidential. The amount comes from your active contract - the very value HR maintains in your employee file on the "Compensation" tab
Status / Employment Type Your current employment status (e.g. active) and contract type Managed by HR
IBAN, Bank, Account Holder, BIC Your bank details for salary payment Directly editable

Values & status

Change request status

Label Plain-language meaning What happens then
Pending The request has been submitted and is waiting for review Your manager (or their deputy) must decide; the old value stays valid until then
Approved The request was confirmed The new value is applied to your profile
Rejected The request was turned down The old value remains unchanged; the rejection reason is shown

FAQ

Why can't I change my last name directly?
Identity data like first/last name or date of birth is especially sensitive, so it's corrected only through a reviewed change request, not directly.

Who approves my change request?
Usually your direct manager or their designated deputy. In larger organizations this may also be HR.

How long does it take for my request to be processed?
That depends on how quickly the responsible person reviews it. As long as the status is "Pending", the old value still applies.

Can I change my compensation or position here?
No. Those fields are "Managed by HR" — they can neither be edited directly nor requested via a change request. Contact your HR department for those.

The "Compensation" field is empty. Why?
The value shown is the compensation from your active contract. If no contract with an amount has been recorded for you yet, the field stays empty - contact your HR department in that case. As soon as an amount is entered or changed there, you see it here without any further step.

Who besides me can see my compensation?
On this page you only ever see your own data; the page knows no other person. Outside the portal, only people holding the "Manage HR" permission can access compensation data.

What happens if my request is rejected?
The old value stays unchanged, and the "My requests" section shows the rejection reason given by the reviewer.