Marketplace
Marketplace listings, channels and external sales platforms.
18 pages
All topics in this area
- Analytics (Marketplace)This page shows how your marketplace develops over time: revenue, commissions, orders, and the performance of individual categories and vendors…
- Campaigns (Marketplace)Campaigns are promotional activities for vendors on your marketplace — such as a banner, an email push, or a push notification. Here you create…
- Categories (Marketplace)Categories structure your marketplace's product range (e.g. "Electronics" with subcategories "Smartphones" and "Audio"). Here you create new categories…
- Commissions (Marketplace-as-a-Service)Here you maintain the commission rules of your Marketplace-as-a-Service platform per category — independent of the commission rules in the operational…
- Commissions (Marketplace)Commission rules define how much your marketplace earns per product category on each order. Here you maintain rates, fixed fees, and…
- Contracts (Marketplace-as-a-Service)Here you manage the contracts of your Marketplace-as-a-Service vendors: booked plan, monthly fee, term, and auto-renewal.
- Disputes (Marketplace)When a buyer and vendor disagree about an order (e.g. item not received, wrong product, damaged goods), the case lands here. You read the message…
- Featured Products (Marketplace)Featured products are products highlighted prominently on your marketplace — for example, on the homepage. Here you decide which products these are…
- Listings (Marketplace-as-a-Service)This page manages the product listings of vendors on your Marketplace-as-a-Service platform. It is independent of the listings in the operational…
- Listings (Marketplace)A listing is a single product offer from a vendor on your marketplace. Here you review and moderate new listings, pause or activate existing ones, mark…
- MaaS ConfigurationHere you set the platform-wide base settings of your Marketplace-as-a-Service platform: platform name, branding, default fees, notifications, and…
- Marketplace Overview: Marketplace vs. Marketplace-as-a-ServiceThe menu has two similarly named areas: "Marketplace" and "Marketplace-as-a-Service" (MaaS). Both revolve around vendors, listings, and commissions…
- Payouts (Marketplace-as-a-Service)Here you manage payouts to the vendors of your Marketplace-as-a-Service platform — independent of the payouts in the operational Marketplace area.
- Payouts (Marketplace)Here you track which payouts to your vendors are pending, in progress, or completed, and manually trigger the individual steps of a payout.
- Reviews (Marketplace)Customers rate products on your marketplace with stars and text. Here you moderate these reviews: check new ones, resolve flagged ones, and remove…
- Vendor Compliance (Marketplace)Here you check whether your vendors have submitted the required legal documents — such as business registration and tax certificates — and manage…
- Vendors (Marketplace-as-a-Service)Here you manage the vendors of your Marketplace-as-a-Service platform: their plan, listing count, revenue, and status. This list is independent of the…
- Vendors (Marketplace)This is where you manage every vendor selling products on your marketplace. You see applications, active partners and their metrics, approve or reject new…
What's new?
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Every dropdown in the marketplace is now read out by name (#2859)
Affected were the status filters in compliance, disputes, payouts, reviews and vendors, the sort order of the vendor list, the rejection reason for listings, the payouts and vendors of the merchandising service, and vendor KYC. Anyone using the area with a screen reader heard nothing but "combo box" there - with no hint of what was being selected. All of them now carry a spoken name in German and English. Nothing changes visually. Vendors · Disputes ·
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A marketplace sign-in is now only valid in its own shop
Signing in to one shop's marketplace also opened the marketplace pages of every other shop - profile, addresses and orders included. The sign-in was not tied to a shop when it was issued, and the check on arrival let a missing tie pass. Both are fixed: a sign-in now carries the shop it was issued for, and is rejected in every other shop. Existing marketplace sessions have to sign in once more. Nothing changes for sign-ins within their own shop.
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The marketplace administration now requires the "Edit marketplace" permission
Configuration, contracts, vendors, listings, commissions and payouts could be changed by every logged-in employee - rewriting a commission or releasing a payout required no permission whatsoever. The server now checks this on every one of those changes. The shipped super-administrator, administrator and editor roles already carry the permission; a viewer can now only look at the marketplace. Roles you created yourself need the permission granted once under Staff & Roles.
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The caption above the rejection reason picker is now linked to that picker
Under Listings, "Reject" opens a small dialog in which the reason for the rejection is chosen. The caption above it was not technically linked to the picker, so a screen reader read out the individual controls without the name they belong to. The picker is now marked up as a group carrying that caption and is announced accordingly. Nothing changes visually.
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Listing row now reachable without a mouse
In Listings (Marketplace), a product listing in the list could previously only be opened with a mouse click. Fixed: the row can now be reached with the Tab key and opened with Enter or the Space bar.
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