Shop
Online store, products, orders, customers and content.
45 pages
All topics in this area
- Abandoned CheckoutsSpot carts customers left behind, win them back with a reminder, and read the recovery rate correctly, including what detection never catches.
- API DocumentationA reference for your shop's interfaces: endpoints, sign-in methods, webhook events, and where the technically binding specification lives.
- App StoreFind, install and configure ready-made extensions for your shop, including plan limits, dependencies between apps and the error messages they produce.
- Automatic DiscountsDiscounts that apply in the cart without a code: conditions, priority, usage limits, and what to check when a discount does not come through.
- BlogThe Blog area is where you manage editorial content for your shop — guides, product news, or general updates. Articles can be organized with tags…
- BrandsThis is where you manage the manufacturer brands of your catalog, e.g. "Nike" or "Sony". Brands help customers find products by manufacturer and give…
- CategoriesCategories are the folder structure of your shop: they group products by topic (e.g. "Electronics" → "Headphones") and determine how customers browse…
- CMS PagesCMS pages let you build and maintain freely designed pages for your shop — for example a homepage, an "About us" page, promotional landing pages, or…
- Coupon CodesThis is where you create and manage discount codes that customers can enter manually during checkout to get a discount — for example "SUMMER10" for…
- Customer Account SettingsHere you decide how customers can register and sign in to your shop — for example, whether registration is mandatory, whether guest orders are allowed…
- CustomersHere you manage everyone who has an account in your shop or has placed a guest order. Each customer has their own detail page with contact…
- Customize CheckoutHere you design your shop's checkout: branding, which form fields are asked for, which legal notices are shown, whether product recommendations appear…
- Customize TemplateHere you adjust the actual page structure of your active shop template: which sections appear on the home page, category page, product page, and cart…
- DomainsThis is where you manage which internet addresses (domains) your shop is reachable under — e.g. a custom domain like "shop.mycompany.com" — and…
- Email Delivery Issues (Bounces)Not every email arrives: addresses can be misspelled, mailboxes full, or recipients no longer reachable. This area shows you how many emails fail for this…
- Email Delivery SettingsHere you decide which technical route SELLERLOGIC Commerce Services uses to send emails on your behalf — for example your own email server…
- Email LogThe Email Log is your central place to answer the question "Why didn't customer X receive an email?". It brings together all emails from the entire…
- Email TemplatesEmail Templates let you design the automatic emails SELLERLOGIC Commerce Services sends on your behalf — for example order confirmations…
- Gift CardsThis is where you create and manage gift cards (prepaid balance cards) that customers can redeem when shopping. Each gift card has its own code and a…
- Google ReviewsThis page is meant for connecting your shop to your Google Business Profile. This connection has not been built yet - the page currently does not fetch…
- Google ShoppingThis is where you create product data feeds for Google Shopping. A feed is an automatically generated list of your products in a format required by Google…
- Media LibraryThe Media Library is the central storage location for all images, videos and PDF files you use in the shop — e.g. for product images or brand logos…
- Navigation MenusHere you manage your shop's navigation menus, for example the main header menu or the footer menu. A menu consists of individual items that can point…
- OAuth ClientsThis is where you manage which external applications are allowed to connect to your shop through a secure sign-in process (OAuth) — for example, an app…
- OrdersDrive orders from payment through to completion: status transitions, capturing payments, editing line items and the fraud-risk assessment.
- Payments (Shop)Here you manage which payment methods your customers can use at checkout — from credit card to PayPal to invoice and prepayment. For Stripe and…
- Product Compliance (GPSR)This page helps you meet the requirements of the EU General Product Safety Regulation (GPSR, Regulation 2023/988). For certain products you must…
- ProductsThis is where you manage your entire shop catalog: every item customers can buy. From here you create new products, maintain prices, images…
- Promotions & DiscountsCreate discount campaigns with or without a code: discount rules, combinability, eligibility, and what to check when a promotion does not apply.
- PropertiesProperties (property groups) are the building blocks that product variants are made from — for example the group "Color" with the options "Red", "Blue"…
- RedirectsRedirects make sure that visitors who open an old or incorrect address in your store are automatically sent to the right page. This matters especially…
- Replenishment RecommendationsReplenishment recommendations show, for each product, how often your customers typically reorder it — calculated automatically from order history. This…
- ReviewsThis is where you see and moderate all product reviews submitted by customers in your shop. New reviews generally must be approved before they…
- RulesRules are reusable sets of conditions that you can link elsewhere in the shop — primarily with automatic discounts. A rule describes something like "cart…
- Sales Channels (Multichannel)This is where you connect your shop to external marketplaces such as Amazon, eBay, Otto or Kaufland (multichannel selling) and keep track of all products…
- ShippingHere you decide how orders get delivered to your customers: which shipping methods exist, what they cost, how long delivery takes, and which countries…
- Shop TranslationsHere you translate your shop's content (e.g. product texts, category names, CMS content) into the various languages you've set up for your shop. This lets…
- StreamsStreams are dynamic product lists that fill themselves automatically based on rules — for example "all active products under €20" or "all products with…
- Subscription PlansCreate the templates recurring orders follow: billing interval, trial period, cycle limits and discount, and what each one actually does.
- Subscriptions (Shop)View your customers' running subscriptions, pause, resume or cancel them, and trace the billing cycles in detail.
- TagsTags are freely assignable, colored labels you can use to mark products, customers and orders across the shop — independent of the fixed category…
- Template StoreThe Template Store is the overview of ready-made design templates (themes) for your shop. Here you browse available templates, filter them by price…
- Theme EditorThe theme editor controls your shop's overall look and feel: colors, fonts, spacing, corner radii, and button styles. Changes made here affect the entire…
- Trusted ShopsThis page is meant for connecting your shop to your Trusted Shops trustmark account. Trusted Shops is a well-known European trust seal for online shops…
- Webhooks (Shop)Webhooks automatically notify another system as soon as a specific event happens in your shop — for example, a new order. Instead of an external…
What's new?
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Icon-only buttons in the customer storefront are now read out by name (#3693)
Affected were 22 buttons that show nothing but an icon and that a screen reader therefore announced as "button" and nothing else: the grid and list toggles and the pager of the product list, the pagers of the blog and of the brand page, the quantity steppers in the cart and when creating a subscription, clearing the search on the search page, in the app store and in the language picker, closing the language picker and the image gallery, the arrows of the scrolling card row, the add button of the cross-sell suggestions, the star rating, and the high-contrast toggle of the shop's own accessibility toolbar. All of them now carry a spoken name in German and English. Nothing changes visually.
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Icon-only buttons in the storefront page builder are now read out by name (#3694)
Affected were 33 buttons that show nothing but an icon and that a screen reader therefore announced as "button" and nothing else: the switches of the block editors for accordion, button, category grid, gallery, hero banner, logo strip, product slider, testimonials and video, the section settings switches for FAQ, testimonials, full width and page status as well as the display switches of the page editor, the drag handle of the section list, the switches, the add and the remove actions of the header and footer editors and of the section settings, and in the template store the carousel, the thumbnail picker and the close buttons of both preview windows. All of them now carry a spoken name in German and English - the very caption that already stood beside them. Nothing changes visually.
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Returns, credit notes and the template store show their text
In 14 places the screen carried not the label but the internal name the interface looks it up by. In the returns drawer that affected the condition selector, the "restock items" checkbox, the refund method selector and the return reason "damaged in shipping"; in the credit note drawer the invoice reference and the change date; in a product's pricing section the hint under the cost price. In the template store the whole install dialog - title, question, note and the button shown while installing - plus the "Active" and "Installed" badges and the rating share on the template card carried the same defect. The install dialog was the quietest case of all: the source carries an English fallback next to every call, and it never rendered. All 14 places are now written down in German and English.
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A coupon code entered in the cart now actually lowers the total (#3427)
Entering a coupon
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A new address in the customer account can be saved again (#3421)
The new-shipping-address