Benefits Management

On this page you manage your company's employee benefits — for example gym subsidies, meal vouchers, or pension schemes. You can see which benefit plans exist, which employees are enrolled in them, and which reimbursement requests (claims) have been submitted. Four stat tiles at the top show the current situation at a glance: Active Plans, Active Enrollments, Pending Claims, and Total Paid.

Screenshot of the Benefits Management pageScreenshot of the Benefits Management page
View: /hr/benefits

What can I do here?

  • Create, edit, and delete benefit plans (Plans tab)
  • Search plans by name/provider and filter by category
  • View employee enrollments and cancel them if needed (Enrollments tab)
  • Approve, reject, or mark as paid the submitted claims (reimbursement requests) (Claims tab)

Note: The buttons for creating, editing, approving etc. are only visible to people who have the required permission for benefits management.

Step by step

Create a new benefit plan

  1. Open the Plans tab and click Add Plan.
  2. Enter a Name (required) and optionally a Description.
  3. Choose a Category (e.g. Health, Gym, Meal Voucher) and enter the Provider if applicable.
  4. Enter the monthly costs: Cost (Employer) = the company's share, Cost (Employee) = the employee's share.
  5. Keep the Active checkbox ticked if the plan should be usable right away, then click Save.

Approve and pay out a claim

  1. Open the Claims tab. If needed, use the status filter to show only Submitted claims.
  2. Review the entry (employee, claim type, amount) and click the check icon (Approve) or the cross icon (Reject).
  3. Once a claim is approved, a coin icon (Mark Paid) appears. Click it after the reimbursement has actually been paid out.

Cancel an enrollment

  1. Open the Enrollments tab and find the entry in question (you can filter by status).
  2. Click Cancel in the row. The button only appears for enrollments with the status Enrolled.
  3. The enrollment changes to Cancelled and no longer counts toward the plan's active enrollments.

Fields explained

Field Meaning Notes/Impact
Name Name of the benefit plan Required; shown everywhere the plan appears
Description Free text describing what the benefit includes Optional
Category Type of benefit (e.g. Health, Transport) Determines the colored category badge in the list and serves as a filter
Provider External provider of the benefit (e.g. insurer, gym chain) Optional; included in search
Cost (Employer) Monthly cost share paid by the company, in euros Optional; shown as "–" when not set
Cost (Employee) Monthly cost share paid by the employee, in euros Optional; shown as "–" when not set
Enrollments Number of currently enrolled employees Counts only enrollments with status Enrolled
Active Whether the plan is currently usable New enrollments are only possible for active plans
Employee Name of the enrolled or claiming person —
Plan The benefit plan the enrollment refers to —
Enrolled At Date the enrollment was made —
Effective From Date from which the benefit applies "–" when not set
Claim Type Type of reimbursement being requested Free-text entry by the person submitting
Amount Requested reimbursement amount in euros Approved and paid amounts feed into the Total Paid tile
Submitted At Date the claim was submitted —

Values & status

Categories (benefit plans)

Value Meaning What happens then
Health Benefits related to healthcare Display/filter only — the category does not change any workflow
Dental Additional dental benefits Display/filter only
Vision Benefits for glasses/vision aids Display/filter only
Life Insurance Life insurance offerings Display/filter only
Pension Company pension scheme Display/filter only
Gym Sports and fitness subsidies Display/filter only
Meal Voucher Meal subsidies Display/filter only
Transport Commuting/mobility benefits Display/filter only
Childcare Childcare subsidies Display/filter only
Education Training and development offerings Display/filter only
Remote Work Benefits related to working from home Display/filter only
Other Anything that fits no other category Display/filter only

Enrollment status

Value Meaning What happens then
Pending The enrollment is not yet finalized No action available on this page
Enrolled The person actively participates in the benefit Counts toward the plan's enrollment number; can be ended here via Cancel
Declined The enrollment was not accepted No action available on this page
Cancelled Participation has been ended Final state; an already cancelled enrollment cannot be cancelled again
Expired The validity period has passed No action available on this page

Claim status

Value Meaning What happens then
Submitted The claim is awaiting review Can be approved or rejected — only in this status
Approved The claim has been granted Can then be marked as paid
Rejected The claim was not granted Final state, no further actions
Paid The reimbursement has been paid out Final state; the amount counts toward the Total Paid tile
flowchart LR
    A[Submitted] -->|Approve| B[Approved]
    A -->|Reject| C[Rejected]
    B -->|Mark Paid| D[Paid]

FAQ

Why don't I see the "Add Plan" or "Approve" buttons?
These actions require a special permission for benefits management. Contact your administrator if you need these rights.

Can I approve a rejected claim later?
No. Approving and rejecting are only possible while the claim has the status Submitted. A rejected claim would have to be submitted again.

What happens when I delete a plan?
After a confirmation prompt ("Really delete this plan?"), the plan is removed permanently. Check the Enrollments column first to see whether employees are still enrolled.

How do I enroll a person in a plan on this page?
There is no button for that on this page — here you view and cancel existing enrollments. Enrollment is only possible for active plans.

Why can't I reject an approved claim?
After approval, the only remaining step is Mark Paid. Rejecting is only possible in the Submitted status.

What does the "Total Paid" tile mean?
It shows the sum of all claims that have already reached the Paid status.