Knowledge Base

Tiered Pricing

Tiered Pricing lets you define quantity discounts for your products: the more a customer buys of an item, the lower the unit price becomes. You can create tiers per product (optionally per variant), per currency, for specific customer groups, and with a fixed validity period.

What can I do here?

  • Search products and expand/collapse their price tiers
  • Filter by currency
  • Create a new tier for a product (quantity range, price, optional discount %, currency, customer group, validity period)
  • Edit or delete an existing tier
  • View a price preview showing how the unit price changes depending on order quantity

Step by step

  1. Find a product: Search for the desired product in the search field. All active products are listed.
  2. Add a tier: Click "Add Tier" for a product. Enter minimum quantity, optional maximum quantity, price, and an optional discount percentage. Optionally you can set a variant ID, a customer group ID, and a validity period (valid from/to).
  3. Save the tier: Click "Create". The new tier appears in the product's table and in the price preview below.
  4. Edit or delete a tier: Click the pencil icon in the tier's row to edit, or the trash icon and confirm to delete the tier.

Fields explained

Field Meaning Notes/Effect
Min Quantity Order quantity from which this tier applies Required, minimum 1
Max Quantity Order quantity up to which this tier applies Empty = unlimited upward
Price Unit price that applies within this quantity range Required
Discount % Optional discount percentage shown alongside the price Informational only, not automatically derived from the price
Customer Group Optional customer group ID this tier applies exclusively to Empty = applies to all customers
Currency Currency the tier price applies to EUR, USD, GBP, or CHF
Valid From / Valid To Period during which the tier is active Empty = no start/end date, i.e. valid indefinitely
Variant Optional variant ID if the tier should only apply to a specific product variant Only selectable when creating, cannot be changed afterward

Values & statuses

Currency

Value Plain-language meaning
EUR Euro
USD US Dollar
GBP British Pound
CHF Swiss Franc

Frequently asked questions

What happens if two tiers overlap?
On the storefront, the tier with the highest matching minimum quantity that is valid for the order quantity, currency, and (if set) customer group is always used. Make sure quantity ranges per product/variant/customer group don't overlap in a conflicting way when creating tiers.

Why don't I see any tiers for a product?
No tiers have been created for this product yet. Click "Add Tier" to create the first one.

What does an empty "Max Quantity" field mean?
It means the tier applies without an upper limit from the given minimum quantity onward, until another tier with a higher minimum quantity takes over.

Does a tier automatically apply to all customers?
Yes, unless a customer group ID is set. If a customer group is specified, the tier applies exclusively to customers in that group.

Screenshot of the Tiered Pricing pageScreenshot of the Tiered Pricing page
View: /erp/tiered-pricing
Rebuilt excerpt of the view: /erp/tiered-pricing