Google Reviews
This page is meant for connecting your shop to your Google Business Profile. This connection has not been built yet - the page currently does not fetch real reviews from Google and does not store any.
What can I do here?
- Enter a Google Place ID and API key as a placeholder (the field only formats them, it does not check anything with Google and stores nothing)
- See a clear notice that syncing is not available yet
- Still delete individual, previously added reviews one by one
Average rating, star distribution, and individual reviews cannot be populated here yet through a real Google connection - a real connection to the Google Places API is still missing.
/shop/google-reviewsWhy doesn't the page show any reviews?
Earlier versions of this page accepted any Place ID/API key combination and permanently wrote five hardcoded sample reviews with fabricated, named authors (including "Maria S.", "Thomas M.") to the database - regardless of whether a real Google Business Profile existed behind it. Those were fabricated reviews that looked like real customer feedback, not a real sync, and this has been corrected (ticket #1813). A real integration requires a real Google Cloud API key, a verified Places API grant, and an operator decision on whether to offer this feature. Until then, "Sync" writes nothing to the database and only shows the honest notice that the feature is not available.
Frequently asked questions
Where do I get the Place ID and API key?
Both come from your Google Business Profile or the Google Cloud console. You can already enter them here; once the integration is finished, they will be used to sync.
Are reviews that existed on earlier versions of this page still shown?
No. Reviews that the earlier, broken sync had fabricated were removed from the database as part of ticket #1813.
What happens if I delete a review here?
The row is removed from the local overview in SELLERLOGIC Commerce Services. Since there are currently no real reviews, this does not affect any customer feedback.