Rules
Rules are reusable sets of conditions that you can link elsewhere in the shop — primarily with automatic discounts. A rule describes something like "cart value at least €50" or "customer belongs to segment X" and is assembled from one or more conditions using a graphical rule builder.
What can I do here?
- Create, edit and delete rules
- Assemble conditions using a builder with AND/OR logic
- Set a priority that determines the order in which multiple rules are evaluated
- Activate or deactivate rules
- Search rules
Step by step
- Create a new rule: Click "New Rule", give it a name and optionally a description.
- Assemble conditions: Use the rule builder to combine one or more conditions (e.g. cart value, customer attribute) with AND/OR.
- Set priority: Determine the order in which this rule should be evaluated relative to others.
- Save and use the rule: Save the rule and then link it, e.g. on an automatic discount, as a customer, cart or order condition.
- Deactivate a rule: Switch a rule off via the three-dot menu without deleting it — linked discounts then stop applying that condition.
/shop/rules- Name
- VIP customers with a minimum order value
- Priority
- 10
- Cart subtotal
- from 50.00 EUR
- Logged in
- Yes
- Status
- ✓Active
/shop/rulesFields explained
| Field | Meaning | Notes/Effect |
|---|---|---|
| Name | Display name of the rule | Required |
| Description | Short explanatory text | Optional |
| Priority | Controls the evaluation order when multiple rules exist | — |
| Conditions | Criteria set via the builder (e.g. cart value, customer data) combined with AND/OR | Core of the rule |
| Status | Active or Inactive | Inactive rules are ignored by linked discounts |
Values & statuses
Status of a rule
| Value | Meaning | What happens |
|---|---|---|
| Active | The rule is evaluated by linked discounts | The condition applies as configured |
| Inactive | The rule is switched off | Linked discounts ignore this condition, but the rule stays saved |
Frequently asked questions
Where are rules actually used?
Currently mainly on automatic discounts, where a rule can be linked as a customer, cart or order condition.
What happens if I delete or deactivate a linked rule?
The automatic discount it's linked to loses that condition — check where a rule is still used before deleting it.
What does AND/OR mean in the rule builder?
With AND, all conditions in a group must be met at once; with OR, one of the conditions is enough. Both can be nested to express more complex logic.