Product Compliance (GPSR)

This page helps you meet the requirements of the EU General Product Safety Regulation (GPSR, Regulation 2023/988). For certain products you must record a Responsible Economic Operator (REO) and safety/conformity documents before the listing can be approved.

What can I do here?

  • See all listings and their compliance status at a glance
  • Search by listing or vendor and filter by status
  • Check the Responsible Economic Operator (REO) for each listing
  • View, verify or reject uploaded compliance documents
  • Approve or reject a listing as a whole (with a reason)
  • See warnings for documents expiring soon and active safety alerts (Safety Gate)

Step by step

  1. Review a listing: Click "Review" on a listing in the table to see REO and document details in a dialog.
  2. Verify a document: In the detail dialog, check each document and click "Verify" or "Reject".
  3. Approve a listing: If an REO is on file, you can approve the entire listing via "GPSR Approve". Without an REO, approval is not possible.
  4. Reject a listing: Click "Reject", enter a rejection reason (e.g. "CE marking missing") and confirm.
  5. Keep an eye on the metrics: The tile overview at the top shows Approved, Pending, Rejected, Safety Alerts, documents expiring soon, and missing REOs.
Screenshot of the Product Compliance (GPSR) pageScreenshot of the Product Compliance (GPSR) page
View: /shop/product-compliance
Rebuilt excerpt of the view: /shop/product-compliance

Fields explained

Field Meaning Notes/Effect
Listing Name of the affected product listing —
Vendor Seller/supplier of the listing —
Category Product category —
REO (Responsible Economic Operator) Responsible party with name, address, email and country Required under GPSR Art. 16; without it the listing cannot be approved
Documents Uploaded evidence documents (see values below) Each document has its own review status
Expiry Date (document) Date after which a document is no longer valid Documents expiring in ≤ 30 days are specially flagged
Safety Gate Reference Reference number for an active safety alert Shown when status is "Safety Alert"
Rejection Reason Free-text explanation when rejecting a listing Required when rejecting

Values & Status

Listing compliance status (compliance_status)

Value Meaning What happens
Pending Review not yet completed Listing awaits approval
Approved Listing meets all GPSR requirements Listing can be sold normally
Rejected Listing was rejected with a reason Must be corrected before being reviewed again
Expired A previously valid document has expired Requires re-review
Safety Alert An active safety alert (Safety Gate) exists Listing is highlighted and should be reviewed immediately

Document types (compliance_document_type)

Value Meaning
CE Marking Proof of CE conformity
Declaration of Conformity (DoC) Formal manufacturer declaration
Safety Data Sheet (SDS) Safety-relevant product information
WEEE Registration Proof of electrical equipment registration
Battery Regulation Proof under EU battery regulation
Textile Labeling Proof of textile labeling compliance
Test Report Test lab report

Document status (compliance_document_status)

Value Meaning What happens
Pending Document uploaded but not yet reviewed Awaits verification
Verified Document has been reviewed and found valid Counts towards approving the listing
Rejected Document has been reviewed and marked invalid Must be replaced with a valid document

Frequently asked questions

Why can't I approve a listing?
Likely the Responsible Economic Operator (REO) is missing. Without an REO on file, approval is not possible under GPSR Article 16.

What does "Safety Alert" mean?
This listing has an active safety alert from the European Safety Gate system. These listings are highlighted in red and should be reviewed as a priority.

What happens when a document expires?
Documents expiring within the next 30 days are flagged with a warning in the detail dialog, so you can request a new document in time.

Do I have to review every single document, or is overall approval enough?
Both are possible: you can verify/reject individual documents directly, or approve the entire listing at once once the REO is on file.